Return and Refund Policy

Return and Refund Policy

Thank you for shopping at AnothaLevel. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.


You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact our customer support team. They will provide you with further instructions on how to proceed with the return.


Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


If you wish to exchange an item for a different size or color, please contact our customer support team. They will guide you through the exchange process and provide you with instructions on how to return the original item.

Non-Returnable Items

Certain types of items cannot be returned, such as personalized or custom-made products. Additionally, perishable goods, such as food or flowers, cannot be returned. Please contact our customer support team if you have questions about whether your item is eligible for return.

Shipping Costs

The cost of shipping for returning an item is the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong item shipped, defective product). In such cases, we will provide a prepaid shipping label or reimburse the return shipping costs.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us. Our customer support team is available to assist you and address any concerns you may have.

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